Better service, higher engagement and regular feedback delivered through enhanced service levels and customer happiness in each community.
24/7 online services for your residents, tenants and owners
Easy to use tools for jointly owned property accounting, billing, collections & reporting
Customers, community managers, retailers and service providers – all engaging on one platform
Analytics on amenity usage, issue trends, problem response & resolution, and much more
One platform to manage customers, finance and community operations.
Billing & Payments
Customer bill payment via multiple digital payment channels
Schedule & manage payment reminders via SMS, email & in-app notifications
A standard suite of reports to manage community finances, plus Power BI dashboards
End to end automation for payment posting & receipting
CRM
Receive and manage customer requests from mobile app, call centre, concierge or email, all on one platform
Get on-the spot feedback on customer ticket resolution
Out of the box integration with Power BI for live data analytics
KPIs, SLAs, escalations and live dashboards
COMMUNITY
Easy amenity calendar management, digital bookings, cancellations and capacity limits
Publish important community documents and track views
Give your community exclusive perks & offers from your local retailers
Put up things for sale to your neighbours, browse what’s for sale in the community
Announce community events and track attendance
Communication HUB
1:1 or 1:many communication in just a few clicks
Track post engagement through views, likes and comments
Easy emergency communication to all community stakeholders
We connect with these industry leading platforms so that clients can get the most out of their investment.
Global leading ERP software
Dubai Government service charge platform
Chatbot platform for customer service
Business analytics platform
